As a representative of Mojo Interiors Ltd, I did not want to ignore these reviews but would rather explain a little background to some of the problems we have encountered and also see if we can try to resolve any of the reviewers comments on the forum.

Mojo Interiors Ltd has expanded rapidly over the past four years. It is mainly due to this that regrettably some of our customers have not been treated to the high standards of service all our customers deserve. We have hundreds of satisfied customers who have thanked us for our service and quality and it is a real shame that only the customers with problems come forward, somewhat distorting the view of the company. The newly formed team at Mojo are working very hard to resolve previous issues with orders and we now have a new process in place to deal with every new order so that all our customers are kept informed, updated and are responded to. Refunds were previously delayed in processing due to lack of staff and system problems. We are working hard to catch up on these now and honour our customers orders or return their money as quickly as possible.

We would like to take this opportunity to apologise to anyone who has shopped with us and has not had a satisfactory experience. We genuinely want everyone to enjoy our fantastic products and to receive a fantastic service with it. That’s what we are working towards everyday.

If anyone would like to speak directly to us reference their comments/outstanding order and are having problems getting in touch at the office, please do so via the forum and we will come back to you with a resolution.