I ordered a sofa from Mojo which was supposed to be in stock, but it took about 10 weeks to get delivered. When it turned up last week it was damaged. I immediately phoned them while the delivery guys were still waiting and they said get the delivery men to return it and they would issue me a full refund. I phoned today to chase up the refund. The girl on the phone took some details and said she would call me back. Did she? Absolutely not. I will keep you posted, as I am not letting this go.